Shipping and Returns
SHIPPING RATES
Currently we are charging a flat $5 shipping fee on each web sale transaction to ship to almost anywhere in NZ. Including rural address (however excluding any outlying islands). Orders from Waiheke Island, Great Barrier Island, Chatham and Steward Islands will be need to pay an addition freight charge after the transaction but before the goods are dispatched. You will be contacted by the store shipping your order to arrange this payment. Any Shipping Charges on Click & Collect purchases will be refunded on request.
SHIPPING from:
Products listed on the cheapskates.co.nz website are shipped from individual Cheapskates stores.
The items in your cart have been separated based on which stores you selected to purchase them from.
SHIPPING TIMES
All products will be shipped during normal business hours (Monday to Friday 9am to 5pm)
Nothing will be shipped outside of business hours or during public holidays and weekends, as courier companies do no operate.
Most orders received are shipped the same business day. However, when trying to figure out the expected arrival date for your order, be sure to add 1-business day for processing of the order. Typically orders are received 3-4 business days after they are placed. All direct debit orders will be processed and shipped the day funds clear in our bank accounts. This can take up to two working days.
We welcome pick ups at any time during business hours (see store for hours).
RETURNS
All returns do need to be sent back to the store they have been shipped from.
Click here to download the CHEAPSKATES Returns form.
101 DAY RETURNS POLICY
Cheapskates.co.nz is dedicated to you as our customer and your satisfaction - if you receive any merchandise that you are unhappy with for any reason, simply return it to us within the designated time frame, unworn and/or unused and with its original ticketing and we will exchange or refund* the product.
*Refunds not applicable on sale or promotional items.
Exchanges (full price items) -101 days from date of purchase
Refunds (full price items) -101 days from date of purchase
Sale items –No refund will be given unless goods are faulty
RETURNS PROCESS
If for any reason you would like to return your product to us please follow the simple steps below:
- Complete the Cheapskates Return Form after downloading it from the link above.
- Return the item in person to the Cheapskates store from which it was sent and we will take it from there or if you are unable and/or is not possible, follow the steps below.
- Pack all items with your invoice in a secure carton or reuse the original packaging. Please ensure that all boxed items are securely enclosed in a courier satchel as we are not able to accept them if damaged.
- Label the package with the specific Cheapskates store returns address
- Attend your local Post Office and send to the labeled address. For security and peace of mind, we strongly suggest using the track and trace option as Cheapskates is not liable for lost return parcels.
- Once received, we will inspect and process the goods within 24 hours to ensure you receive your exchange/refund as quickly as possible.
SHIPPING TIMES FAULTY RETURNS NEEDING REPAIR
If you have a faulty item that you would like repaired, please follow the simple steps of a normal return as shown above.
Once received in our warehouse, we will inspect and send the goods onto manufacturer. The manufacturer will then issue a refund or repair the goods. We aim to have your refund processed within 24 hours of receiving; however some faults must be approved by the manufacturer before a refund or replacement can be issued. In this case we will keep you informed.
Please allow approximately two weeks for the processing of your faulty return once received.
If an order is deemed faulty, we will gladly reimburse the return postage.
RETURN TERMS AND CONDITIONS
Cheapskates.co.nz returns department operates during regular business hours. Once your order is received, we will inspect and process the goods within 24 hours.
Cheapskates.co.nz cannot accept COD deliveries.
Please note that if you are wanting to exchange or return boxed goods, they must be returned to Cheapskates.co.nz in the original unmarked packaging and in good condition. If the items are being posted back, please ensure you pack them inside a satchel & do not attach anything to the outside of the original packaging. Should the packaging be marked or in unsatisfactory condition there may be a chance that we will not exchange or refund the goods.
For hygienic reasons, Cheapskates.co.nz is not able to do an exchange or refund on underwear or swimwear.
Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. Please note that all swimwear that is sold in a set must be returned in a set.
If you have any further questions, please contact us: admin@cheapskates.co.nz
Burton Men's Photon Step On Snowboard Boots Wide - Black
Explore. Experiment. Charge. Locked and loaded power meets Step On® convenience in the men's Burton Photon Step On® Snowboard Boots. A precision fit and responsive feel encourage you to push your riding further. From the ease of Step On® to the support you need to charge at any level, the Photon has your back when it's time to do more on your board. It's a boot with few limits, right down to its fit and comfort that are made for riders who like to push for the edge.
Features
- Just Step Right In The Step On® system creates a clean and simple boot-to-binding interface that lets you step right in. No buckles. No Straps. No Fuss.
- Supportive and Responsive Plenty of support and responsive feel give you that extra edge to go for it.
- Micro-Adjustable, Uniform Fit The Sequence BOA® Fit System has two distinct lace paths for a uniform fit from top to bottom with the simple twist of a dial.
- Warm, Dry Feet Lightweight, heat-moldable liners offer a custom fit with the tech to reflect heat and wick sweat to keep your feet warm and dry all day, all season.
- Lacing Sequence BOA® Fit System features two unique lace paths for a fit that snugs evenly from top to bottom with the twist of a single dial.
- Liner Imprint 3 heat-moldable liner provides moisture management and added wicking control and features a hook-and-loop closure system for a snug fit and lightweight power panels for elevated response and support.
- Inner Cuff Boosting heel-hold by hugging that sweet spot around your ankle, the Focus Cuff rides slightly higher on your ankle for increased response.
- Outsole Vibram® Traction Lug outsole features Vibram EcoStep rubber for full rubber coverage under your foot. With an EST construction and added tread and surface changes to the sides of key lugs, this outsole offers the best traction in the Burton line.
- Warmth Features Sleeping Bag Reflective Foil - This low-profile and lightweight underfoot shield reflects heat back to the feet, improving both warmth and comfort when faced with cold conditions.
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