Shipping and Returns
SHIPPING RATES
Currently we are charging a flat $5 shipping fee on each web sale transaction to ship to almost anywhere in NZ. Including rural address (however excluding any outlying islands). Orders from Waiheke Island, Great Barrier Island, Chatham and Steward Islands will be need to pay an addition freight charge after the transaction but before the goods are dispatched. You will be contacted by the store shipping your order to arrange this payment. Any Shipping Charges on Click & Collect purchases will be refunded on request.
SHIPPING from:
Products listed on the cheapskates.co.nz website are shipped from individual Cheapskates stores.
The items in your cart have been separated based on which stores you selected to purchase them from.
SHIPPING TIMES
All products will be shipped during normal business hours (Monday to Friday 9am to 5pm)
Nothing will be shipped outside of business hours or during public holidays and weekends, as courier companies do no operate.
Most orders received are shipped the same business day. However, when trying to figure out the expected arrival date for your order, be sure to add 1-business day for processing of the order. Typically orders are received 3-4 business days after they are placed. All direct debit orders will be processed and shipped the day funds clear in our bank accounts. This can take up to two working days.
We welcome pick ups at any time during business hours (see store for hours).
RETURNS
All returns do need to be sent back to the store they have been shipped from.
Click here to download the CHEAPSKATES Returns form.
101 DAY RETURNS POLICY
Cheapskates.co.nz is dedicated to you as our customer and your satisfaction - if you receive any merchandise that you are unhappy with for any reason, simply return it to us within the designated time frame, unworn and/or unused and with its original ticketing and we will exchange or refund* the product.
*Refunds not applicable on sale or promotional items.
Exchanges (full price items) -101 days from date of purchase
Refunds (full price items) -101 days from date of purchase
Sale items –No refund will be given unless goods are faulty
RETURNS PROCESS
If for any reason you would like to return your product to us please follow the simple steps below:
- Complete the Cheapskates Return Form after downloading it from the link above.
- Return the item in person to the Cheapskates store from which it was sent and we will take it from there or if you are unable and/or is not possible, follow the steps below.
- Pack all items with your invoice in a secure carton or reuse the original packaging. Please ensure that all boxed items are securely enclosed in a courier satchel as we are not able to accept them if damaged.
- Label the package with the specific Cheapskates store returns address
- Attend your local Post Office and send to the labeled address. For security and peace of mind, we strongly suggest using the track and trace option as Cheapskates is not liable for lost return parcels.
- Once received, we will inspect and process the goods within 24 hours to ensure you receive your exchange/refund as quickly as possible.
SHIPPING TIMES FAULTY RETURNS NEEDING REPAIR
If you have a faulty item that you would like repaired, please follow the simple steps of a normal return as shown above.
Once received in our warehouse, we will inspect and send the goods onto manufacturer. The manufacturer will then issue a refund or repair the goods. We aim to have your refund processed within 24 hours of receiving; however some faults must be approved by the manufacturer before a refund or replacement can be issued. In this case we will keep you informed.
Please allow approximately two weeks for the processing of your faulty return once received.
If an order is deemed faulty, we will gladly reimburse the return postage.
RETURN TERMS AND CONDITIONS
Cheapskates.co.nz returns department operates during regular business hours. Once your order is received, we will inspect and process the goods within 24 hours.
Cheapskates.co.nz cannot accept COD deliveries.
Please note that if you are wanting to exchange or return boxed goods, they must be returned to Cheapskates.co.nz in the original unmarked packaging and in good condition. If the items are being posted back, please ensure you pack them inside a satchel & do not attach anything to the outside of the original packaging. Should the packaging be marked or in unsatisfactory condition there may be a chance that we will not exchange or refund the goods.
For hygienic reasons, Cheapskates.co.nz is not able to do an exchange or refund on underwear or swimwear.
Swimwear can be returned if it is unworn, and in its original condition with all tags and protection stickers attached. Please note that all swimwear that is sold in a set must be returned in a set.
If you have any further questions, please contact us: admin@cheapskates.co.nz
Featuring our custom low, snug fit, the Evolution helmet is one of the slimmest hardshell designs available. It features a tough skate-style hardshell construction, which securely protects all the useful bits of your noggin. The design curves anatomically around the head for a great fit and tailored wearing comfort. note* The L/XL size helmet comes with a white EPS core liner HELMET S/M L/XL HEAD CIRCUMFERENCE 54-56 CM 57-59 CM HARDSHELL CONSTRUCTION Hardshell helmets are constructed from ABS or PP plastic. This outer shell gets bonded to the EPS core for a two-piece construction that provides high durability and ultimate high-impact protection. LOW FIT A helmet can only protect what it covers. Our Low Fit design sits low and fully protects the entire back and sides of your head without impairing field of vision or restricting movement. TUNED FIT SYSTEM Our Tuned Fit System allows a rider to dial in their fit using different thickness pads on the interior of the helmet. Our helmets always come with two sizes of pads. Each size comes in a different color which makes it easy to determine the right pads to fit the helmet to the head. It is very important to adjust the helmet with these included pads. For example, if necessary, the slightly thicker pads can be mounted on the back of the head and the pad for the front of the head can be thinner, or vice versa. SNUG FIT We design our helmets differently from our competitors. We have analyzed the most diverse heads and determined a basic anatomical shape. This allows us to follow exactly the curves of the human head shape. You can see this very well when you look at a TSG helmet from the front: The sides of the helmet shell have more curvature and go clearly inwards. The outline of the TSG helmets at the sides and at the back is round and not straight down like with other helmets. With this production we achieve a so-called contact ring inside the helmet. Here the head touches the helmet all around. We call this the TSG Snug Fit. Beside the better fit, our helmets with Snug Fit also look less bulky. AIR FLOW CHANNELS Our innovative Air Flow vent system delivers optimal air circulation and reduces uncomfortable heat build-up in the helmet. The air channels have been designed to pull fresh air over and around the head while forcing stale air out.
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